Register in our app

To request the PagueloFacil prepaid Mastercard, you only need:

- Be over 18 years old.
- Be registered in the PagueloFacil App.
- Have your phone at hand.
- Have enough credit in the App to apply for the card and cover the first monthly payment (only in case of the physical card).

Within the PagueloFacil App, you will see a new Card section where you can apply. It's fast and approval is automatic.

After the request you must coordinate thedelivery of the card and proceed with its activation. Both steps can be done from our App.

Delivery, within Panama City and Arraijan, can take up to 4 business days, depending on the day you order.

You can receive it within our coverage area: Panama City and Arraijan. For deliveries outside the coverage area you must coordinate the same by writing to info@paguelofacil.com

In the case of the physical card: You can easily activate it from our App. Once you activate it, you can start enjoying your card immediately.
In the case of the digital card: You do not need to activate it because after your application and approval, it is activated so you can start using it.

Our physical Mastercard has an issuance or application fee of $10.70 (includes ITBMS and home delivery to Panama City and Arraijan). And it has a monthly fee of $3.50 that starts to be charged at the moment of activation.

Our digital Mastercard has no issuance or monthly fee.

You can visit our website to know the details of the other charges: https://www.paguelofacil.com/tarjeta-personal

You can use up to $5,000.00 per month on your Mastercard.

You can spend up to $1,000.00 per day with your Mastercard.

Your PagueloFacil card will have the same available balance as the balance you keep in the PagueloFacil App. You can top up our App by the following means:

- With other Mastercard
- With a Clave Card
- With a Nequi account
- With Punto Pago
- With an ACH

Depending on the type of card (physical or virtual), each type of recharge to the App has an associated cost. To know these costs please visit the section "What you should know about our cards" in the following link: https: //www.paguelofacil.com/tarjeta-personal

You can check your balance and activities from our App.

You can make ATM withdrawals by using your card PIN and choosing the "Savings Account" option at the ATM. Each month you can enjoy 3 local or international ATM withdrawals free of charge. After that, each withdrawal will cost $1.07.

Note: Each bank may charge an additional fee for ATM withdrawals. Additionally, there may be a scenario in a few ATMs where the option to choose is "Checking Account" instead of "Savings Account", this depends entirely on the bank.

You can make two withdrawals per day. However, this maximum amount will depend on the ATM as it is managed directly by the bank.

Important: When entering the amount of your withdrawals, take into account the bank's commission and our commission (when applicable). Therefore, we recommend that you withdraw less than the maximum available balance.

Within our App, in the card section you will see two buttons that say "View PIN" and "Change PIN".

You can use your card at any physical merchant or at national or international online merchants(e.g.: Uber, PedidosYa, Encuentra24, Netflix, Spotify, Amazon, HBO, Apple+, among others) where Mastercard is accepted.

You can use your card at any online merchant, national or international(e.g.: Uber, PedidosYa, Encuentra24, Netflix, Spotify, Amazon, HBO, Apple+, among others) where Mastercard is accepted.

You can review the terms and conditions of the card at the following link: https://www.paguelofacil.com/tarjeta-terminos-y-condiciones

We offer two types of personal cards. A digital card and a physical card. Both can be requested through our App.

The card will be printed with the first name and the middle name with which you have registered in the App.

In the case of the physical card: The activation is immediate, you just need to have the card at hand and enter our App.
In the case of the digital card: After you request it and it is approved, its activation happens automatically.

Inside our App, in the card section you will see a button that says "Block card", follow the steps and easily block or unblock your PagueloFacil card. You can also contact Mastercard International Global Service Number +1 636 722 8882 or contact cardsupport@paycaddy.com or dial their support line +1 800 203 0077.

Note: If the card is blocked for three months, it will be automatically cancelled.

In case you lose your PagueloFacil card we recommend you to contact our support channels immediately so we can cancel your card. You will then be able to request a new one. You can also contact Mastercard International Global Service Number +1 636 722 8882 or contact cardsupport@paycaddy.com or dial their support line +1 800 203 0077.

You can have a physical card and a digital card.

In case you are unable to pay the monthly payment of the physical card, you will not be able to use it until the payment is made. If the monthly fee is not paid for more than one month, the months of payment will not be accumulated. And if the monthly fee is not paid for three consecutive months, the card will be automatically cancelled.